Social Media Strategy
Will People Highly Recommend My Hotel?
Take action to positively influence online conversations
about your hotel.
“Ann
Manion understands that the cost of a single negative hotel review
can drive away a multitude of potential customers. Her company,
Hotel Advantage, helps clients positively influence online conversations
about their brand by showing them how to interpret and respond to
feedback generated from hotel brand monitoring tools.”
Schmit, D.
Reviewanalyst.com
Product Manager
Standing Dog Interactive
You know from experience how hard it is to keep pace with consumer-generated
chatter. Hotel Advantage unleashes the power of listening by connecting
you to the conversations your guests are having online about their
stay experience.
Learn how to drive the quality of the guest experience
skyward.
Hotel Advantage specializes in helping hotels interpret and respond
to online conversations about their brand and turn insights into
operational change that jolts a management team’s perspective
in a positive way, creating a renewed focus on quality and service.
When it comes to social media initiatives, such as blogs, micro
blogs (Twitter) and podcasting, we believe in a slow build approach
that starts small and has room to grow.
Our social media services include:
- Listening Lab Services for Brand Monitoring
- Packaging of Insights & Strategies
- Conversation Trend Analysis
Outcomes
- Promote trust in your brand through good listening and a track
record of responsiveness.
- Link your social media initiatives to specific business objectives.
- Learn about tools that aggregate online commentary to help
you interpret the endless data.
- Plan for who should handle social media activities at your
hotel.
- Stop unfavorable web chatter from spreading.
- Plant the seeds for powerful word of mouth marketing
Contact Ann Manion if you
want to find out what your hotel guests really think.
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