Reputation Management for the
Hotel Advantage brings the guest experience into sharp focus. Our
mission is to compress a river of customer intelligence into fresh
insights to grow your business.
At Hotel Advantage, we understand your goal is to provide 21st century
premium service that puts your guests on cloud nine and perfects the
home away from home experience. Clients come to us most often seeking
expertise in the areas of hotel
reputation management and customer
experience management (CEM). Our specialty is connecting hotel
management teams with the needs and wants of their existing customers.
Why is this important? Because you can’t meet unknown needs.
Learn how to positively influence online reviews.
Our services are ideal
for hotel companies that want to positively influence their online
reputation and build strong relationships with specific customer
groups. Email Ann Manion, or
call 617.531.1672 to learn how we can help you increase exposure
for your brand and earn luxuriant hotel reviews and hotel ratings.